Reporting an Incident

Reporting an Incident

WestBridge provides effective treatment for men
with co-occurring mental illness and substance use.

WestBridge promotes and fosters a work environment, community, and overall culture that values honesty, safety, and integrity. As such, WestBridge encourages reporting any complaints, concerns, suggestions, wrongdoing, or fraudulent activity so that they may be addressed in a fair, timely, and equitable manner. Concerned individuals can make their complaints/concerns known without fear of retaliation.

WestBridge offers several ways to submit concerns, suggestions, or complaints.

1. Contact WestBridge’s Corporate Compliance Dept. Compliance@westbridge.org
2. Phone: WestBridge has established a phone line with the ability to leave a confidential message at 877-337-7003 to report/discuss complaints/concerns/suggestions.
3. Email: WestBridge has established an email which can receive emails related to complaint/concern/suggestion: Compliance@westbridge.org
4. Anonymous Reporting: If the individual prefers to remain anonymous, they may make a report to Lighthouse, our independent third party compliance hotline, by:
a. Phone: 833-401-0002
b. Web: www.lighthouse-services.com/westbridge
c. Email: reports@lighthouse-services.com (must include company name with report)

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At WestBridge we work with men and their families from all around the country, and in some cases, the world. Once we have completed our screening process and determined that our services may be well-suited to meet your family’s needs, we have the ability to bring our admissions process to you, wherever you are.