At WestBridge we recognize the importance of working with individuals and families to build and sustain skills for successful community living. While success and recovery are defined by each individual and family, the ability to have satisfying relationships, a clean and healthy environment, and an educational or work experience that feels productive and forward-moving are common to those we work with.
WestBridge Care Management Services, which are part of our outpatient continuum of care, are based on the Assertive Community Treatment (ACT) model, an evidence-based practice designed specifically for people with serious and persistent mental illness and co-occurring substance use disorders. Using ACT as part of our highly successful Integrated Dual Diagnosis Treatment approach, WestBridge helps participants gain the skills they need to live healthy, sober and satisfying lives. Assertive Community Treatment (ACT) uses multidisciplinary team approach to meet the individual needs of people diagnosed with co-occurring mental health and substance use disorders.
The Care Management team is the single point of clinical responsibility accountable for assisting each participant to achieve his goals for recovery. Team members have expertise in psychiatry, mental health counseling, nursing, social work, substance abuse counseling, dual diagnosis rehabilitation, Family Education and Support Employment services. Every member of the team is familiar with each participant and his family to assure the timely and continuous provision of services. Services are provided in the community as a flexible “safety net” to enable different levels of care and continuity of caregivers over time, and are accessible 24 hours per day, 7 days per week. While some services are provided in an office setting, ACT team members work with participants in their homes and in the community. Services are comprehensive and highly individualized, and are modified as needed through an ongoing assessment and treatment planning process. Services vary in intensity based on the needs of the participant and his family.
Key Features of WestBridge’s Assertive Community Treatment Approach Include:
- An multidisciplinary team of practitioners that works with each individual, so each participant receives a continuum of personalized services from the same group of people.
- Teams that work with participants in community settings to practice and improve skills in recovery and areas of daily living, including financial management, relationships, housing, recreation, work, school and health care.
- Services when and where needed. Care Managers are available 24 hours a day, seven days a week. The Care Managers provide the necessary services in a central setting, which provides a high level of communication and coordination of care.
ASSERTIVE COMMUNITY TREATMENT SUPPORTS RECOVERY AT MANY LEVELS
At WestBridge, we recognize that the need for support and development of recovery-oriented skills extends beyond normal office hours. Our Care Management Teams also provides services after the normal office hours by highly trained and supported Mentors. Mentors are part of the Care Management Team and are skilled at providing side-by-side support to participants in the community. Care Management services are available to support participants with attending self-help, completing activities of daily living, and developing healthy sober recreation activities. Mentors work under the supervision of the Care Management Team to support each participant in achieving his goals.
Being part of a WestBridge Care Management program also means being a valued member of the community. All WestBridge participants are supported in developing opportunities to complete education, work in paid or volunteer employment, share their musical and artistic talents with others, and participate in activities that support other community organizations.